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Introducing Our New Patient Portal... HEALOW!

Healow Secure Patient Portal

HEALOW is our new Patient Portal! Patients are web-enabled when scheduling an appointment or requesting activation. 

It is an easy and convenient way to access patient information when you need to. 


Healow Patient Portal


About Our Patient Portal

Concierge Medicine and Wellness online services, including our HEALOW patient portal and HEALOW app, provide you with access to your medical information 24/7 — when you need it, when you have time. Our online services are convenient, private, and secure and allow you to do the following:


Request an appointment by sending a message to the practice*

Request prescription refills*

View lab & other test results

View medical information (e.g., Medication List, Allergies, etc.)

Send non-urgent messages*

Request copies of medical records*

Manage account access for yourself, your children, or other dependents and family members

Make a payment*

View billing statements*


*Not all features have been activated on our portal.


**Requests and messages sent via the portal are answered during business hours only and may take up to 24 hours for a response. Since requests sent via the online portal may take time to complete, emergency inquiries needing immediate answers should not be submitted through this portal.


Accessing Your Patient Portal

After attending a visit at one of our practices or requesting access by calling the practice, you should receive an email with your log-in information.  To access the portal, use the instructions in the email and the tips below.


Practice Code: GJHFCD


Download the following App from your mobile App Store:



Patient Portal

Use the log-in information provided in your enrollment email.

To access your patient portal via an app on your mobile device:


*To access your patient portal via a computer, registration via Healow mobile app MUST be completed first. Computer access can be obtained by visiting


Helpful Resources:

For questions about your log-in or the patient portal features, contact Concierge Medicine and Wellness directly.  They will provide you with instructions to create a secure log-in.

If you have contacted Concierge Medicine and Wellness and continue to need assistance, please call 281-207-0770.

Dr. Frank Mazza Dr. Mazza has been a Houston resident since 1979. He earned his undergraduate degree at the University of Texas at Austin, and he went on to earn his medical degree at the University of Texas Medical School in Houston. He completed his family practice residency at the Memorial Southwest Family Practice residency program. Dr. Mazza has often been recognized as a favorite local family physician in Texas Monthly magazine and other publications. Some of Dr. Mazza’s favorite hobbies include reading, sports, and music. He and his wife are proud parents of three daughters.

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